Delivery & Return

Free delivery available on 1000s of products over $100. Choose a specific delivery date & time that suits you for an additional fee.

DELIVERY OPTION AND OVERVIEW

At DAMASCUS KNIFE, we understand that our customers have diverse needs when it comes to receiving their finely crafted Damascus knives. Whether you're looking for the most economical shipping option or the fastest delivery, we have you covered. Below is an overview of all the available shipping methods:

  • DHL/Standard Parcel Post , Enjoy affordable shipping through , ensuring your order arrives safely without breaking the bank. Perfect for those who prioritize cost-effectiveness.

  • Express Shipping:
    For customers within Germany, our DHL Express option ensures your knife reaches you swiftly. Ideal for those who need their MythicSteel blade sooner.

  • International Priority:
    For our global customers, we offer expedited shipping via UPS. This method provides faster international delivery with reliable tracking, ensuring your knife reaches you in prime condition.

  • Specialty Freight Forwarder:
    If you prefer extra security, choose our Specialty Freight Forwarder option. This service is handled by professionals trained in transporting high-value goods, ensuring your Damascus knife is delivered with the utmost care.

1. Order the Product and Specify the Delivery Method

2. You Will Receive an Order Confirmation Message

3. Wait for Your Order to Arrive

4. Pick up Your Order at The Checkout Area

  • Standard Delivery: Affordable and reliable shipping with DHL/Standard Parcel Post.
  • Express Delivery: Fast and efficient shipping via DHL Express for quick delivery all over the world.

DELIVERY OPTION AND OVERVIEW

If the product is of good quality, the buyer has the right to terminate the contract concluded at a distance within 14 days after receipt.

To retain the right to terminate the agreement, the customer must ensure that the product remains in its original condition. If the knife is accidentally damaged, this does not prevent the customer from terminating the contract. If the value has decreased due to unpacking or inspecting the knife's functionality, this does not affect the customer's right to request a refund.

The product is not accepted back if at least one of the components is missing:

  • The product will not be accepted for return if any of the following components are missing:
  • The fully equipped knife and accessories
  • A receipt proving the purchase from the MythicSteel online store
  • The warranty card
  • A report detailing any defects, issued by our service department

Refunds will be processed within the timeframes established by our policy.

FAQs

My order hasn't arrived yet. Where is it?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Do you deliver on public holidays?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do you deliver to my postcode?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.

Is next-day delivery available on all orders?

If that's what you think how bout the other way around? How can you evaluate content without design? No typography, no colors, no layout, no styles, all those things that convey the important signals that go beyond the mere textual, hierarchies of information, weight, emphasis, oblique stresses, priorities, all those subtle cues that also have visual and emotional appeal to the reader. Rigid proponents of content strategy may shun the use of dummy copy but then designers might want to ask them to provide style sheets with the copy decks they supply that are in tune with the design direction they require.

Do I need to be there to sign for delivery?

A client that's unhappy for a reason is a problem, a client that's unhappy though he or her can't quite put a finger on it is worse. Chances are there wasn't collaboration, communication, and checkpoints, there wasn't a process agreed upon or specified with the granularity required.

It's content strategy gone awry right from the start. Forswearing the use of Lorem Ipsum wouldn't have helped, won't help now. It's like saying you're a bad designer, use less bold text, don't use italics in every other paragraph. True enough, but that's not all that it takes to get things back on track.